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Client Director

Job description

As a Client Director, you will serve as the strategic leader across a portfolio of key accounts, responsible for driving client satisfaction, marketing performance, and revenue growth. This role integrates client services excellence with a deep understanding of performance marketing principles, programmatic advertising, and AI-enabled technologies.

You will provide strategic leadership to internal teams and clients alike, using advanced data analysis, AI insights, and collaborative planning to ensure clients meet and exceed their objectives. A successful Senior Client Director is both a trusted client advisor and an internal champion of operational efficiency and innovation.

Duties and Responsibilities:

  • Serve as the senior strategic lead for client accounts, building and maintaining long-term client relationships grounded in trust and value delivery
  • Lead the development, presentation, and execution of integrated recruitment marketing strategies aligned to client goals
  • Utilize AI-driven tools to analyze campaign data, surface actionable insights, and enhance client reporting and strategic decision-making
  • Proactively identify opportunities for campaign optimization, account growth, and cross-sell of broader Recruitics solutions
  • Oversee programmatic campaign configurations and optimizations, leveraging automation tools and predictive analytics where possible
  • Design and execute A/B testing plans; use AI platforms to automate hypothesis generation and speed up optimization cycles
  • Partner with internal cross-functional teams and external vendors to maximize campaign success and ROI
  • Maintain high data integrity across platforms and ensure tracking, pacing, and reporting are accurate and comprehensive
  • Actively contribute to strategic company initiatives around AI innovation, digital transformation, and performance excellence
  • Serve as a resource for Quarterly Business Reviews (QBRs), creating strategic growth plans using both traditional analytics and AI-derived insights
  • Continuously learn and stay informed of AI advancements and digital marketing trends to provide cutting-edge solutions to clients
  • Flexibly support evolving business needs, special projects, and innovation pilots as assigned

Required Skills and Abilities:

  • Proven ability to build and grow high-value client relationships with a strategic and data-driven approach
  • Deep knowledge of digital marketing ecosystems including PPC, programmatic advertising, and multi-channel campaign management
  • Strong proficiency with AI-powered marketing and analytics platforms (e.g., ChatGPT, predictive analytics)
  • Exceptional analytical skills with the ability to synthesize large volumes of data into clear, compelling recommendations
  • Excellent leadership, mentorship, and cross-functional collaboration skills
  • Superior presentation and communication abilities, capable of articulating complex data-driven narratives for clients
  • Advanced proficiency in Excel; experience with Google Analytics and major programmatic platforms preferred
  • Highly organized with strong time management skills and ability to juggle multiple clients and projects simultaneously
  • A proactive and adaptable mindset with a passion for innovation, emerging technology, and continuous learning

Education and Experience:

  • Bachelor’s degree in marketing, business, analytics, communications, or a related field required
  • 5+ years of digital marketing, advertising, or account leadership experience, preferably in an agency environment
  • Prior experience with AI applications in marketing and client management strongly preferred
  • Previous team leadership or coaching experience is a plus

The compensation range for this role, DOE is: $82K - $115K.

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