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Client Operations x

Performance Marketing Manager, Targeted Media

This role will be hybrid and can work out of Lafayette, CA or Chicago, IL or New York, NY.Job : The Performance Marketing Manager, Targeted Media role is a key function responsible for the oversight, growth, and delivery of digital media buys. These media platforms include Paid Social (Meta, LinkedIn, Reddit, TikTok & more) and other digital marketing channels, including but not limited to programmatic media buys (programmatic display, digital-out-of-home (DOOH), digital audio or connected TV) and Paid Search. This individual must be fluent in campaign management and should have an understanding of the full marketing funnel. S/he will be deployed on specific strategic accounts to deliver outstanding results for our clients and will also be responsible for communicating these results to our internal partners and clients Key Responsibilities: Campaign Setup Work in platform to configure campaigns - set up budgets, targeting, creative, and run dates Validate budgets against allocated POs Partner with ad ops to install and configure pixels to track events and create remarketing audiences. Use platform expertise to ensure campaigns are properly configured to deliver against the campaign goals Deliver a seamless client onboarding experience for new accounts Write ad copy as needed to align with platform specifications and best practices Campaign Optimization Monitor ongoing performance to identify areas of opportunity Adjust campaigns based on learnings to elevate performance: identify new audiences, refine objective-based strategies, adjust ad formats, etc. Track spend to ensure pace aligns with campaign goals. Adjust as needed to ensure the media paces appropriately. Communicate with internal teammates to ensure ongoing campaign performance and updates are understood. Campaign Reporting Empower the Client Management Teams with updates and performance details Deliver reporting at agreed-upon intervals to demonstrate the outcomes of this media Demonstrate media expertise in how data is understood and information synthesized to articulate a data story Communicate campaign insights and recommendations - these will help elevate the discussion around this media in the conversation with clients. Drive standards into delivery and the team Establish and document key information about accounts and setups and ensure information is accurate and updated as needed. Establish and deliver against agreed-upon procedures to enable scale Monitor queue of work to ensure SLAs are met on assigned accounts Key Skills: Ability to leverage AI for efficiency improvements or client experience enhancements. Extremely detail-oriented and able to manage multiple projects concurrently. Values building and growing relationships. Skilled at teaching and growing teammates. Expert knowledge of Paid Social Media Strategies across platforms like Facebook, Twitter, Snapchat, TikTok and LinkedIn Advanced understanding of digital advertising platforms and technology (DSPs, Google Ads, Facebook Ads, TikTok etc.) Process driven and scale oriented. Skilled oral and written communicator with the ability to work with distributed teams to drive results. Knowledge and use of collaboration tools like JIRA, Confluence, etc. Thirst for knowledge and openness to learn. Familiarity with recruitment marketing and/or talent attraction is a huge plus. Education and Experience: 3-5 years of experience in Marketing roles 2+ years of experience in Meta Ads, TikTok Ads, LinkedIn Ads, etc. Bachelor's degree in Business, Communications, or Marketing Compensation Range Based on Experience: $70-90k depending on experience Hybrid Location New York, NY Chicago, IL Lafayette, CA

Client Manager

Reports to: Director, Client Management Job : As a Client Manager, you will own the client relationship while driving the execution, optimization, and strategic development of recruitment marketing campaigns. This role combines account leadership with performance marketing and places a strong emphasis on the use of AI tools and data intelligence to improve outcomes. You'll collaborate across internal teams and external partners to develop media strategies, monitor results, and make continuous improvements through human insight and AI-supported decision-making. Ideal candidates have strong relationship management skills, are comfortable working with performance data, and are enthusiastic about using emerging technologies-especially AI-to automate tasks, surface insights, and innovate the client experience. Duties and Responsibilities: Serve as the primary point of contact for assigned clients, building trusted partnerships and ensuring clear communication of goals and results Lead the development and presentation of media plans and performance reviews, using AI tools to accelerate reporting and identify key trends Translate client objectives into marketing strategy, campaign execution, and measurement plans in collaboration with internal teams Use AI-enabled platforms and workflows to extract performance data, generate recommendations, and streamline campaign management Evaluate and optimize advertising campaigns using both manual analysis and AI-assisted insights to improve ROI Deliver compelling reports and presentations that simplify complex data, highlighting campaign impact and forward-looking recommendations Maintain accuracy and integrity of tracking infrastructure across all channels, leveraging automation and machine learning where applicable Guide Account Coordinators and collaborate with internal teams in media, finance, and analytics to deliver against client goals Support cross-sell and upsell opportunities by understanding the full suite of Recruitics solutions and client needs Design and evaluate A/B tests and experiment with new strategies and tools, including generative AI, predictive analytics, and automation Stay informed of the latest trends in digital marketing and AI, bringing forward new ideas and applications to benefit clients Flexibility to support additional projects and responsibilities as needed in a fast-paced, evolving environment Required Skills and Abilities: Demonstrated success in client relationship management and digital performance marketing Strong analytical mindset with experience evaluating marketing data to drive insights and strategy Comfort using AI tools such as ChatGPT, or ad platform automation features to optimize tasks and uncover insights Proficiency in Excel and Google Workspace; familiarity with Google Analytics and digital ad platforms (e.g., Indeed, programmatic sources) Excellent verbal and written communication; able to simplify complex data and ideas for client audiences Strong organizational and time management skills; able to prioritize across accounts and competing needs Collaborative approach with a proactive attitude and willingness to explore new tools and technologies Familiarity with recruitment marketing and employer branding is a plus Education and Experience: Bachelor's degree in marketing, communications, business, or a related field required 3+ years of experience in account management, digital advertising, or performance marketing Prior experience using AI-powered analytics or marketing tools preferred Agency experience is a plus The salary range, commensurate on experience is: $62K - $88K.