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Client Success x

Technical Implementation Manager

Our Mission is Empowering Companies to Attract Top Talent At Recruitics, we are a leader in Recruitment Marketing, dedicated to transforming talent attraction and conversion through innovative, data-driven strategies and Saas solutions. Our mission is to empower employers with cutting-edge Recruitment Marketing tools that optimize hiring strategies and improve outcomes. As pioneers in the recruitment technology space, we leverage modern technology to revolutionize job advertising, continually pushing the boundaries of design, data, and user experience to deliver exceptional value to our clients. Job Description Position: Technical Implementation Manager Location: New York (Hybrid) Reports To: Head of Client Solutions The Technical Implementation Manager serves as the technical authority during client onboarding and integration, bridging implementation execution with deep technical diagnostics and data validation. Unlike traditional implementation roles, this position combines project leadership with hands-on technical validation and system troubleshooting to prevent production instability and client-facing escalations. Key Responsibilities Implementation Architecture & Execution Lead technical implementation strategy for new and existing clients Design and execute integrations across ATS, HRIS, tracking systems, and Recruitics products Develop implementation plans aligned to technical dependencies and timelines Ensure integrations are properly configured and validated prior to go-live Technical Validation & QA Validate data flows, tracking events, APIs, and feed configurations before launch Establish QA checkpoints to ensure implementation stability Identify and mitigate system conflicts (e.g., attribution overlap, tracking issues) ATS & Integration Expertise Serve as the subject matter expert for ATS/HRIS integrations (Workday preferred) Configure and validate job feeds (XML, JSON, API-based integrations) Assess client tech stacks and support secure system integrations Data & Reporting Alignment Partner with Data Engineering to ensure accurate cost ingestion, vendor mapping, and event tracking Validate reporting outputs prior to client delivery Investigate and resolve discrepancies between vendor platforms and internal analytics Cross-Functional Leadership Act as the technical liaison across Client Success, Product, Engineering, and Data teams Clarify ownership for testing, QA, and deployment activities Support development of scalable implementation frameworks Continuous Improvement Identify recurring implementation challenges and recommend process improvements Document integration best practices and support automation opportunities Minimum Qualifications Experience 4-6+ years in technical implementation, solutions engineering, or technical project management within a SaaS environment Hands-on experience implementing and configuring ATS systems (Workday preferred) Experience with API-based integrations and data feeds (XML, JSON) Experience validating marketing/event tracking integrations Technical Skills: Strong SQL proficiency Understanding of APIs and system integrations Familiarity with web tracking and cross-domain limitations Experience working with structured job feeds Ability to troubleshoot data discrepancies Core Competencies: Systems thinking Root cause analysis Project leadership Cross-functional influence Clear communication of technical concepts to non-technical stakeholders High accountability for production stability Nice to Have Working knowledge of JavaScript preferred Why Join Us? At Recruitics, you'll have the opportunity to take full ownership of design within a cutting-edge team focused on leveraging AI and data to transform the recruitment marketing landscape. You'll be joining a creative and collaborative environment where your work will directly impact our clients' success and you will have opportunities for career growth, professional development, and continuous learning. We believe in rewarding great talent with more than just a paycheck. Along with a competitive salary and performance-driven bonuses, we offer a comprehensive benefits package that covers all the essentials: medical, dental, vision, life insurance, and a standout 401k program with company match. Enjoy well-deserved breaks with above-average paid time off, parental leave, and employee support programs. Additionally, we provide two exciting perks: Winter Recess, offering a full week off between Christmas and New Year's, and Summer Fridays, where you'll have 6-hour workdays on Fridays during the summer months. Whether you prefer working fully remotely or collaborating in person at our vibrant offices in New York, Chicago, or Atlanta, we're committed to your well-being and creating a work environment that supports your personal and professional life. Compensation: Base salary range depending on experience and location: Eligible for annual bonus based on performance. Our Commitment to an Equal Opportunity and Accessible Workplace Recruitics is an equal-opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law. We are committed to creating an inclusive and accessible process for all individuals. If you require any accommodations during the application or interview process due to a disability, please let us know. We will work with you to ensure your needs are met in a timely and respectful manner Applicants must be at least 18 years old to apply. Your Safety Is Our Priority At Recruitics, protecting our talent community-candidates, clients, and partners-is always a top priority. As you navigate your application journey, please keep these tips in mind to stay safe: We'll never ask you to pay for anything -that includes applications, interviews, background checks, or equipment. We only communicate via official email addresses ending in @ recruitics.com -never from Gmail or suspicious lookalikes. We do not request personal financial information such as bank details, credit card numbers, or wire transfers. If something feels off or doesn't seem right, pause and contact us directly at careers@recruitics.com. We're thrilled you're interested in working with us. Just make sure it's really us you're talking to. Stay sharp-and stay safe.