Client Manager

About Recruitics: Recruitics is where data, creativity, and a whole lot of recruitment magic come together. We're a leading talent attraction and recruitment marketing agency that helps companies find, engage, and hire the people who power their success. From programmatic job advertising and employer brand wizardry to bold creative, smart strategy, and real-time analytics-we make hiring smarter, easier, and a lot more fun. We're big believers in teamwork, curiosity, and doing work that actually makes an impact. If you love solving problems, thinking creatively, and helping companies build amazing teams, you're going to love it here. Position : The Procurement Manager is responsible for leading all strategic sourcing, vendor management, and contract administration activities across the corporate office and its subsidiaries. This role develops and implements enterprise-wide procurement policies, negotiates vendor agreements, and ensures all purchasing and contracting processes adhere to legal, financial, and SOC 2 Type II compliance requirements. The ideal candidate combines financial acumen, negotiation expertise, and risk management skills with a collaborative, cross-functional mindset to ensure cost efficiency, service quality, and data integrity throughout the vendor lifecycle. Key Responsibilities: Procurement Strategy & Governance Evaluate current contracts and procurement processes, and develop continued process improvements to streamline workflows. Manage procurement policies, approval hierarchies, and spend controls in alignment with financial, legal, and SOC 2 standards. Establish and monitor KPIs (e.g., cost savings, contract utilization, supplier performance) and report regularly to executive leadership. Partner with IT, Legal, and Finance to ensure vendors meet data security, insurance, and compliance requirements. Support divisional leaders in evaluating existing and new vendors, as well as RFP / RFQ support and oversight. Contract Administration & Risk Management: Draft, review, and manage all client, vendor, and service contracts across the enterprise. Work with Sales team and Sales leaders to process and streamline client contracting workflows for speed and efficiency. Ensure contracts are compliant with legal, regulatory, and SOC 2 Type II control requirements regarding confidentiality, data access, and incident response. Review key clauses, like indemnification, termination, and intellectual property, to mitigate risk exposure. Maintain a centralized contract repository with version control, key dates, renewal alerts, and audit documentation. SOC 2 Compliance & Data Integrity: Coordinate IT, Legal, and HR teams to align procurement and contract management practices with SOC 2 Type II security and confidentiality criteria. Oversee contracts due-diligence processes, including SOC 2 reports, cybersecurity questionnaires, and ongoing monitoring of control adherence. Ensure secure data exchange and record retention protocols between vendors and internal teams. Support annual SOC 2 audits by providing documentation and evidence related to procurement and third-party vendor controls. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, Finance, or related field required. 5-7 years of progressive experience in procurement, sourcing, or contract management, ideally within a multi-entity or regulated environment. Strong negotiation, analytical, and vendor management skills. Demonstrated experience developing procurement policies and managing enterprise contracts. Familiarity with SOC 2 Type II controls and third-party risk management frameworks. Experience in procurement software (e.g., Coupa, Ariba, SAP, or NetSuite). Exceptional attention to detail, stakeholder communication, and organizational skills. Compensation & Benefits: Base Salary: $125,000 - $155,000 (commensurate with experience) Bonus: 10%

Reports to: Director, Client Management Job : As a Client Manager, you will own the client relationship while driving the execution, optimization, and strategic development of recruitment marketing campaigns. This role combines account leadership with performance marketing and places a strong emphasis on the use of AI tools and data intelligence to improve outcomes. You'll collaborate across internal teams and external partners to develop media strategies, monitor results, and make continuous improvements through human insight and AI-supported decision-making. Ideal candidates have strong relationship management skills, are comfortable working with performance data, and are enthusiastic about using emerging technologies-especially AI-to automate tasks, surface insights, and innovate the client experience. Duties and Responsibilities: Serve as the primary point of contact for assigned clients, building trusted partnerships and ensuring clear communication of goals and results Lead the development and presentation of media plans and performance reviews, using AI tools to accelerate reporting and identify key trends Translate client objectives into marketing strategy, campaign execution, and measurement plans in collaboration with internal teams Use AI-enabled platforms and workflows to extract performance data, generate recommendations, and streamline campaign management Evaluate and optimize advertising campaigns using both manual analysis and AI-assisted insights to improve ROI Deliver compelling reports and presentations that simplify complex data, highlighting campaign impact and forward-looking recommendations Maintain accuracy and integrity of tracking infrastructure across all channels, leveraging automation and machine learning where applicable Guide Account Coordinators and collaborate with internal teams in media, finance, and analytics to deliver against client goals Support cross-sell and upsell opportunities by understanding the full suite of Recruitics solutions and client needs Design and evaluate A/B tests and experiment with new strategies and tools, including generative AI, predictive analytics, and automation Stay informed of the latest trends in digital marketing and AI, bringing forward new ideas and applications to benefit clients Flexibility to support additional projects and responsibilities as needed in a fast-paced, evolving environment Required Skills and Abilities: Demonstrated success in client relationship management and digital performance marketing Strong analytical mindset with experience evaluating marketing data to drive insights and strategy Comfort using AI tools such as ChatGPT, or ad platform automation features to optimize tasks and uncover insights Proficiency in Excel and Google Workspace; familiarity with Google Analytics and digital ad platforms (e.g., Indeed, programmatic sources) Excellent verbal and written communication; able to simplify complex data and ideas for client audiences Strong organizational and time management skills; able to prioritize across accounts and competing needs Collaborative approach with a proactive attitude and willingness to explore new tools and technologies Familiarity with recruitment marketing and employer branding is a plus Education and Experience: Bachelor's degree in marketing, communications, business, or a related field required 3+ years of experience in account management, digital advertising, or performance marketing Prior experience using AI-powered analytics or marketing tools preferred Agency experience is a plus The salary range, commensurate on experience is: $62K - $88K.