This position can be located in either Chicago, IL or NYC, NY. About the Role We are seeking a detail-oriented, data-driven Client Manager to own the data strategy, reporting, and growth for a portfolio of clients. This role blends analytical expertise with client relationship management. You'll be responsible for ensuring accurate performance insights, configuring programmatic campaigns, assisting with Google/Meta implementation, and proactively identifying opportunities to grow your clients' accounts. The ideal candidate is equal parts analyst, consultant, and problem solver, comfortable interpreting data, translating insights into action, and building strong client partnerships. Key Responsibilities Client Relationship Management Serve as the primary analytics point of contact for assigned clients, ensuring clear communication and timely delivery of insights Partner with Clients to understand goals, challenges, and opportunities, providing strategic recommendations based on data Present performance reports, insights, testing results, and optimization plans in a client-friendly, compelling way Data Analysis & Reporting Collect, clean, and interpret performance data across multiple digital channels (programmatic, Google, Meta, etc.) Develop and maintain dashboards, recurring reports, and ad-hoc analyses to support client objectives Identify trends, diagnose performance shifts, and provide data-backed optimization strategies Conduct forecasting, pacing reviews, and budget analyses Programmatic Campaign Setup & Management Collaborate with internal teams to launch, monitor, and optimize programmatic campaigns Evaluate campaign performance and make recommendations to improve efficiency, scale, and ROI Account Growth & Strategy Proactively identify new opportunities to expand the client's relationship (new channels, optimizations, campaign optimizations, placements, etc.) Contribute to annual planning and strategic recommendations Act as an internal advocate for clients by ensuring strategic alignment across teams Required Skills & Qualifications 3+ years of experience in data analytics, digital marketing, programmatic advertising, or related fields Strong analytical skills with the ability to translate data into actionable insights Experience in client-facing roles Hands-on experience with programmatic platforms or Recruitment Marketing Proficiency in Excel/Sheets; familiarity with BI tools (Looker, Tableau, Power BI, etc.) is a plus Knowledge of tracking concepts (pixels, UTM parameters, API integrations) and basic troubleshooting Excellent communication skills - able to simplify complex analytics for non-technical audiences Highly organized, detail-driven, and able to manage multiple projects simultaneously Strong communication and interpersonal skills Proven ability to build trusted client relationships Excellent problem-solving and conflict-resolution abilities High emotional intelligence and customer-centric approach Strong organizational and time-management skills Ability to collaborate cross-functionally Adaptable, proactive, and solution-oriented Preferred Qualifications Experience with Google Ads and/or Meta Ads Manager Understanding of attribution methods, media mix modeling, or advanced analytics Experience in performance marketing, or related industries Agency experience is a plus Prior experience using AI-powered analytics or marketing tools preferred What We Offer Opportunities to work directly with clients and shape their digital strategy A collaborative environment that values innovation, curiosity, and continuous growth Career development paths across analytics, client services, and media strategy Competitive salary, benefits, and flexible working options