Our Mission is Empowering Companies to Attract Top Talent At Recruitics, we are a leader in Recruitment Marketing, dedicated to transforming talent attraction and conversion through innovative, data-driven strategies and Saas solutions. Our mission is to empower employers with cutting-edge Recruitment Marketing tools that optimize hiring strategies and improve outcomes. As pioneers in the recruitment technology space, we leverage modern technology to revolutionize job advertising, continually pushing the boundaries of design, data, and user experience to deliver exceptional value to our clients.Overview:As a critical member of the Client Success team, the Implementation Manager will bridge the gap between the sales process and the ongoing customer relationship, ensuring clients experience effective implementation of products they have purchased and are able to leverage the software effectively and achieve their business goals.   Key Responsibilities: Client Onboarding: Lead the onboarding process, ensuring a smooth transition to the software. Project Planning: Develop tailored implementation plans based on client goals and timelines. Stakeholder Coordination: Collaborate with Sales, Product, and Engineering teams to align resources. Training & Education: Conduct client training sessions to drive product adoption and self-sufficiency. Technical Setup & Integration: Assist with software configuration and data integration with existing systems. Issue Resolution: Identify and resolve technical or process-related issues during implementation. Expectation Management: Set clear timelines, deliverables, and potential challenges for clients. Continuous Improvement: Optimize implementation processes and contribute customer insights to product development. Metrics & Reporting: Track KPIs to measure implementation success and report progress to stakeholders.   Qualifications: Experience: 3–5 years in a product implementation or similar role, preferably in a SaaS or technology environment. Skills: Project Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines. Attention to Detail: Ensure thorough planning and execution of all implementation aspects. Resource Management: Efficiently allocate internal and client resources to support smooth implementations. Client Communication: Clear verbal and written communication skills to explain technical concepts. Interpersonal & Conflict Resolution: Ability to build strong relationships and navigate challenges effectively. Data Analysis: Analyze implementation data to identify trends and areas for improvement. Problem Solving: Apply innovative thinking to overcome challenges and optimize processes. Target Range Based on Experience  $92,000 - $145,000 Our Commitment to an Equal Opportunity and Accessible Workplace  Recruitics is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law. We are committed to creating an inclusive and accessible process for all individuals. If you require any accommodations during the application or interview process due to a disability, please let us know. We will work with you to ensure your needs are met in a timely and respectful manner Applicants must be at least 18 years old to apply.

Our Mission is Empowering Companies to Attract Top Talent At Recruitics, we are a leader in Recruitment Marketing, dedicated to transforming talent attraction and conversion through innovative, data-driven strategies and Saas solutions. Our mission is to empower employers with cutting-edge Recruitment Marketing tools that optimize hiring strategies and improve outcomes. As pioneers in the recruitment technology space, we leverage modern technology to revolutionize job advertising, continually pushing the boundaries of design, data, and user experience to deliver exceptional value to our clients. Powered by marketing professionals, Recruitics, helps the most identifiable brands successfully attract their workforce through proven data-driven strategies, marketing, and advertising. Our specialty is building client confidence on a solid foundation of emerging tech, creative media, and client services. Together, we strive to set an example for our company, clients, and competitors in work-life flexibility, career growth, and diversity.   Job :  Reporting to the Director, Client Services, the Account Manager works closely with the account team (Account Coordinator and Director) to oversee the day-to-day recruitment marketing operations for a book of exciting clients. The Account Manager must clearly understand the clients’ recruitment objectives so they can employ the appropriate strategies to help customers achieve their goals.  This position plays a key role in developing positive, trusting, communicative relationships with our clients, and the overall success and long-term growth of the relationship.  Supervisory Responsibilities: None Duties/Responsibilities: Serve as primary client contact and relationship manager for assigned customers. Work closely with our clients on an ongoing basis to discuss goals, identify opportunities, manage budgets, and recommend recruitment marketing services.  Build and maintain long-term client relationships through superior customer service. Work with internal and external teams to plan, develop, and execute effective marketing plans designed to meet and exceed client objectives. Coordinate, prepare, and facilitate regular client meetings and performance reviews. Additional duties and responsibilities may be assigned as necessitated by business needs. Required Skills/Abilities: Ability to build and maintain long-term client relationships through superior customer service. Display’s competencies to develop and communicate customized media plans and marketing strategies, based on customer goals. Ability to proactively identify new customer growth opportunities and recommendations based on supporting performance data. Ability to research new media sources and channels. Experience in handling budgets or buying ads. Understanding of analytics platforms and ability to create compelling deliverables of marketing performance using analytics. Demonstrates organizational skills and ability to multitask effectively and independently in a deadline-driven environment. Ability to successfully work in a collaborative environment and identify subject matter experts into any conversation to help solve complex customer challenges and objectives. Presents awareness of various industry technologies, marketing ecosystems, media performance dynamics, and cost models associated with marketing channels Eager to enhance negotiation and presentation skills while gaining experience on daily management of accounts Education and Experience: A Bachelor's degree in a related discipline is required. 1+ years of digital or online advertising industry experience  Previous Agency experience is a plus, but not mandatory. Target Range Based on Experience$62,000 - $80,000Our Commitment to an Equal Opportunity and Accessible Workplace  Recruitics is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by State and Federal law. We are committed to creating an inclusive and accessible process for all individuals. If you require any accommodations during the application or interview process due to a disability, please let us know. We will work with you to ensure your needs are met in a timely and respectful manner Applicants must be at least 18 years old to apply.